Phil Spencer Announces Campbells As Top Agent In The UK For Customer Service
Campbells win FOUR awards at the 22nd annual ESTAS Awards, the most prestigious awards in the UK property sector.
Campbells win FOUR awards at the 22nd annual ESTAS Awards, the most prestigious awards in the UK property sector.
The Midlands based agency, Campbells, received:
โญ๏ธ ๐๐ฒ๐๐ (๐ฆ๐บ๐ฎ๐น๐น) ๐ฆ๐ฎ๐น๐ฒ๐ ๐๐ฟ๐ผ๐๐ฝ ๐ถ๐ป ๐๐ต๐ฒ ๐๐ฎ๐๐ ๐ ๐ถ๐ฑ๐น๐ฎ๐ป๐ฑ๐
โญ๏ธ ๐๐ฟ๐ผ๐ป๐๐ฒ โ ๐๐ฒ๐๐ (๐ฆ๐บ๐ฎ๐น๐น) ๐ฆ๐ฎ๐น๐ฒ๐ ๐๐ฟ๐ผ๐๐ฝ ๐ถ๐ป ๐๐ต๐ฒ ๐๐ต๐ผ๐น๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐จ๐!
โญ๏ธ ๐ฆ๐ถ๐น๐๐ฒ๐ฟ โ ๐๐ฒ๐๐ ๐๐ฒ๐๐๐ถ๐ป๐ด ๐๐ด๐ฒ๐ป๐ (๐๐ฎ๐๐ ๐ ๐ถ๐ฑ๐น๐ฎ๐ป๐ฑ๐ โ ๐๐ฎ๐ป๐ฑ๐น๐ผ๐ฟ๐ฑ๐โ ๐๐ต๐ผ๐ถ๐ฐ๐ฒ)
โญ๏ธ ๐๐ฟ๐ผ๐ป๐๐ฒ โ ๐๐ฒ๐๐ ๐๐ฒ๐๐๐ถ๐ป๐ด ๐๐ด๐ฒ๐ป๐ (๐๐ฎ๐๐ ๐ ๐ถ๐ฑ๐น๐ฎ๐ป๐ฑ๐ โ ๐ง๐ฒ๐ป๐ฎ๐ป๐๐โ ๐๐ต๐ผ๐ถ๐ฐ๐ฒ)
at the prestigious ESTAS Customer Service Awards 2025.
The winners were announced by the countryโs favourite TV property presenter Phil Spencer at the Grosvenor House in London in front of 1,100 of the UKโs top property professionals.
The awards are powered by The ESTAS own customer review platform which recognises the best estate and letting agents for customer service based on service ratings from homemovers who have been through the whole moving experience with an agent. This yearโs results were calculated from over 300,000 customer review ratings.
Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the live audience โAs someone whoโs had the privilege of hosting these Awards for over two decades, Iโve seen first-hand how The ESTAS can truly transform not just businessesโbut lives.
What makes these awards so special is simple: theyโre based entirely on customer feedback. Real voices. Real experiences. Thatโs why they carry so much weight. These arenโt just trophies, theyโre symbols of trust.โ
Estate and letting agents were recognised in regions and counties around the UK. National Grand Prix Awards were also announced for the Best Single Agent Office in the UK in sales and lettings.
Simon Brown, Founder of The ESTAS said โIn a world increasingly obsessed with artificial intelligence and algorithms, itโs easy to forget that the property industry is, and always will be, a people business. Technology may help us streamline processes, crunch data, and even predict the market, but it canโt replace empathy, trust, or the human touch that defines our profession which is what The ESTAS Awards are all about.โ
Jamie Campbell, Senior Associate of Campbells said
โWe are absolutely thrilled to be recognised in this yearโs ESTAS. It means so much to us as we know itโs our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service and this proves we are delivering what we promiseโ.