Campbells Win Multiple ‘Best Estate And Letting Agent’ Awards For Customer Service

Campbells Win Multiple ‘Best Estate And Letting Agent’ Awards For Customer Service

Campbells has been recognised for delivering outstanding customer service to its clients by winning several ‘Best in Postcode Award’ from The ESTAS – the biggest award scheme in the UK residential property industry.

Campbells has been recognised for delivering outstanding customer service to its clients by winning several ‘Best in Postcode Award’ from The ESTAS – the biggest award scheme in the UK residential property industry.

Campbells Estate Agents have won the top spot in the following postcodes:

  • NN11 – Three awards for Best Letting Agent (as voted for by Landlords), Best Letting Agent (as voted for by Tenants) and Best Estate Agent (Sales).
  • NN7 – Best Estate Agent (Sales)
  • CV22 – Best Estate Agent (Sales)
  • CV23 – Best Estate Agent (Sales)

"We have always been proud of the stories our clients tell about us. Our team has always been really personable and it shows in the ESTAS reviews we have received this year. However, I would say I am most proud of the Lettings Award (As Voted By Tenants AND Landlords) as it is such an honour that both our residents and Landlords have such a close relationship with our Lettings team. It sounds out the right message... that we look after everyone."

Jamie Campbell
Senior Associate

The awards are powered by customer reviews submitted directly to the ESTAS review platform which is exclusively for property professionals. These reviews offer genuine feedback on the service provided, gathered at the end of the moving experience. ESTAS monitors and verifies service ratings over a 12-month period, providing a trustworthy measure of the service delivered to customers.

You can check out Campbells’ ESTAS and Google Reviews here: campbell-online.co.uk/customer-stories/

"We are very proud to be shortlisted. We take our levels of customer service very seriously because we know clients have a choice. Hopefully we can go one step further and win at The ESTAS Awards in October.|

Paul Campbell
Campbells Director


As a Postcode winner, Campbells, has been shortlisted to win a prestigious county, regional or national trophy at the famous ESTAS Awards which take place on 17th October. The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.

Phil Spencer said “To secure a Best in Postcode Award is a significant accomplishment within the industry. These awards are unique because they’re based entirely on genuine client feedback, reflecting an agent’s unwavering commitment to delivering exceptional service throughout the customer journey. This kind of recognition truly highlights a dedication to professionalism and client care, showcasing those who consistently go above and beyond in their service delivery.”

Simon Brown, founder of ESTAS says “ESTAS is about championing the agents who consistently go the extra mile. It’s about recognising that amazing service isn’t just meeting expectations, it’s exceeding them. We want everyone to share the mindset that providing outstanding support to clients is the norm, not the exception.”



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